Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Account Information: name, email address, password, and billing details provided when you register for an account.
• Usage Data: information about how you interact with our platform, including pages visited, features used, and timestamps.
• Device and Technical Data: IP address, browser type, operating system, and device identifiers collected automatically via cookies and similar technologies.
• Communications: records of correspondence when you contact us for support or inquiries.

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain our services;
• Process transactions and manage your account;
• Communicate with you regarding updates, security alerts, and support;
• Improve, personalize, and expand our platform;
• Detect, prevent, and address technical issues or fraudulent activity;
• Comply with applicable legal obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognize your browser, remember preferences, and analyze site traffic. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the service may not function properly without them.

5. How We Share Information

We do not sell personal information. We may share information with:

• Service Providers: third parties who perform functions on our behalf, such as hosting, payment processing, or analytics;
• Legal Compliance: authorities where required to comply with a legal obligation, court order, or governmental request;
• Business Transfers: a successor entity in the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details on our Contact page.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.